Our services

Our Services

As a leading logistic service provider, we hold expertise in offering transportation and relocation of any kind of cargo across UAE and outside our borders. Our well established global network as well as services of professionals provide us a strong & secure base for all the logistical needs of our clients. All our consignments are covered by insurance therefore assuring complete safety of goods..

Customs clearance​

We undertake all customs formalities for imports, transit shipments and export goods in the port of Dar Es salaam and all border points in UAE, at the port we intervene on your behalf for customs clearance and other importation formalities in various authorities like Government chemists,Tanzania Bureau of Standards, Uae Food and Drugs Authority to ensure your cargo is cleared under all formalities set by the government. we also intervene to ensure our clients cargo is evacuated within the shortest time possible.

International freight forwarding

We have a global presence in over 50 countries through our professional logistics networks, this means we are able to offer logistics services from origin overseas to customer’s door at destination. Our partners and members are all vetted agents who are committed to the business, through collaboration and team work, we are able to offer a seamless service to customers with comfort because they don’t need to worry, after booking our client’s rest easy until cargo is delivered at their door step

Special cargo services

We have been in the business Since 2005 With The Mother Company Wight Seagull Shipping Agency, the experience garnered over the years has given us an edge over competititon, knowledge and skills gained has taught us best ways to handle special cargo, be it oversized project cargo,special equipment, fragile or dangerous goods, we can do it for you. We know due processes to follow, equipment to use when handling such and our rates are pocket friendly to ensure your cargo reaches destination without you breaking the bank

Airfreight services

We offer quick and efficient airfreight clearance service, whether you have an urgent export by air or an import we guarantee to finalize documentation and onforwarding within 2 business days. We are able to achieve this through expertise and experience. Our strong rapport with stakeholders in the airfreight industry is an advantage too, we are supporters of great airlines like Oman Air, Etihad Airways, Emirates, Qatar Air and Rwandair, this enables us to get express services for those very urgent shipments

Road Freight Services

 

Our road freight services cover domestic and regional transportation needs. We have a well-maintained fleet of vehicles and an experienced team to handle door-to-door deliveries, ensuring reliable and timely transportation across various locations.

Warehousing and Distribution

We offer secure warehousing facilities and efficient distribution services to streamline our clients’ supply chain operations. Our strategically located warehouses ensure safe storage and effective inventory management.

Projects Logistics

We deal with all types of project cargo, containerized shipments, loose cargo (breakbulk),out of gauge shipments etc We have the zeal and drive to work even under the most tight schedules to ensure we beat deadlines and deliver the cargo just in time for the project. Examples we have handled are Rwanda Power project where we delivered over 200 TEUS,4 oversize and overweight transformers, backhoe loaders and excavators.

Door-to-Door Delivery

We provide door-to-door delivery services, taking care of the entire logistics process from pick-up to final delivery. Our dedicated team ensures timely and reliable transportation of goods to the specified destination

Exhibition Clearance Service

We assist our clients attending exhibitions and seminars abroad, we customs clear for export and arrange shipping of their goods , liaise with our teams abroad to receive and clear the cargo on temporary importation then store it until our exhibitors arrive. We also ensure the goods are returned back into the country stress free for the exhibitors

FAQ

Cargo service refers to the transportation and delivery of goods or merchandise from one location to another. It is usually provided by freight companies or logistics providers who handle the logistics, packaging, and transportation of the cargo.

 Cargo services can handle a wide variety of goods, including but not limited to:

  • General merchandise: clothing, electronics, household goods, etc.
  • Perishable goods: fresh produce, flowers, pharmaceuticals, etc.
  • Hazardous materials: chemicals, flammable substances, etc.
  • Oversized or heavy cargo: machinery, vehicles, construction equipment, etc.

To book a cargo service, you can typically contact a freight company directly or use their online platform. Provide details such as the type of cargo, dimensions, weight, origin, and destination. The freight company will then provide you with a quote and arrange for the shipment.

The cost of cargo service depends on several factors, including:

  • Weight and dimensions of the cargo
  • Distance between the origin and destination
  • Mode of transportation (air, sea, road, rail)
  • Type of cargo (perishable, hazardous, oversized)
  • Any additional services required (packaging, insurance, customs clearance, etc.)
  1. The delivery time for cargo can vary depending on the distance, mode of transportation, and any specific requirements. It can range from a few hours for local deliveries to several weeks for international shipments. The freight company can provide you with an estimated transit time based on the details of your cargo

Most freight companies offer cargo insurance, but it may be optional or have limitations. It is recommended to inquire about insurance coverage when booking the cargo service. If necessary, you can also purchase additional insurance to protect your goods during transit.

he required documents may vary depending on the type of cargo, origin, destination, and any applicable regulations. However, common documents include:

  • Commercial invoice
  • Bill of lading or airway bill
  • Packing list
  • Customs documentation (e.g., import/export permits, certificates)
  • Insurance documents (if applicable)

In the unfortunate event of lost or damaged cargo, you should immediately contact the freight company and inform them of the situation. If you have cargo insurance, you can file a claim with the insurance provider. The freight company will guide you through the process and assist in resolving the issue.